Engineering Levels Ladder

Overview of Engineering Ladder

At Ockam, there are 3 engineering tracks to accommodate team members with differing growth goals:

Individual Contributor (IC) Track

Below we have detailed out the responsibilities of the Engineering levels at Ockam.

Our career ladder has the responsibilities for L2/L3, L4/L5 and L6/L7 grouped together. The difference between each of those levels is at the first level, the expectation is that our team member is exhibiting some or many of the behaviors at that level. At the second level, the expectation is mastery of most of the behaviors and also beginning to exhibit behaviors at one level above.

L1: Engineer I:

Impact

• Scope
  • Learns, writes, tests, reviews and documents code according to Ockam's Engineering standards and development best practices.
• Responsibility
  • Completes tasks assigned to them and acts as an on-call first responder for their teammates.

Functional Skills

• Technical Capabilities
  • Participates in software design for small features and bug fixes under direct supervision.
  • Completes small system administration projects under direct supervision.
• Knowledge
  • Has developed an understanding of at least one key component in Ockam’s products
  • Can articulate how their work ties to the team's OKRs.
  • Understands how to identify and document small issues.
  • Understands the importance of security.

Behavior

• Reliability
  • Can deliver task assignments on time and on spec.
  • Given an introduction to a small task, can drive that task to completion by incorporating feedback and suggestions from senior engineers.
• Collaboration / Communication
  • Asks for help and learns from it.
  • Effectively communicates progress of tasks
  • Can communicate and articulate their responsibilities and effectively utilizes the RACI framework.
• Living Values
  • Shows initiative and is motivated to learn tools, resources and processes to grow as an engineer with a view toward being more self-sufficient.
  • Has a continuous-improvement, growth mindset.
  • Accepts feedback graciously and learns from their work.

L2/3: Engineer II/III:

Impact

• Scope
  • Develops, ships, and maintains product features with guidance from their manager and senior engineers.
• Responsibility
  • Responsible for the entire lifecycle of small-to-medium sized projects: development, test, production, and subsequent fixes and improvements.
  • Capable of providing on-call support for features they or their team are responsible for.

Functional Skills

• Technical Capabilities
  • Writes code that is clear, concise, tested, and easily understood by others.
  • Tracks GitHub issues and responds if an external contributor or customer raises a ticket/issue related to their code.
  • Improves the development experience for their team by enhancing development tools, test coverage, and/or code structure.
  • Contributes to code specifications and participates in small scale code reviews.
• Knowledge
  • Mastered understanding of all components of at least one key feature or section of Ockam’s architecture, with a high-level understanding of several other features.
  • Understanding of Ockam's engineering standards and development best practices.

Behavior

• Reliability
  • Learns from mistakes and is on a path of continuous improvement.
  • Begins to focus on attaining expertise in adjacent areas, or features.
  • Knows how to prioritize multiple tasks or assignments and delivers them on time.
  • Provides basic guidance to external open source contributors.
• Collaboration / Communication
  • Knows when to ask for help in order to unblock themselves.
  • Learns how to pull knowledge, experience and feedback from senior members of their team.
  • Effectively communicates progress of projects to their team according to RACI responsibilities and capable of delivering thoughtful feedback to their team.
  • Understands how their responsibilities are aligned with to the team OKRs.
  • Has continuous communication with, and knows when to push appropriate information to their manager.
  • Effectively manages a 1:1 agenda with their manager.
• Living Values
  • Is trusted by their team inside the scope of their responsibility.
  • Is proactive, initiates and offers assistance even without being asked.
  • Improves the speed at which they learn new skills.

L4/5: Senior Engineer I / II:

Impact

• Scope
  • Understands and makes well-reasoned design decisions on large or complex product features.
  • Acts as a multiplier on the team. Often prioritizes, and values, unowned or undesirable tasks that enables others to move faster.
• Responsibility
  • Responsible for the entire lifecycle of medium sized projects: engineering design, development, test, production, and deployment and subsequent fixes and improvements.
  • Finds solutions to unsolved, loosely-defined, highly-technical problems.

Functional Skills

• Technical Capabilities
  • Designs abstract interfaces and constructs modular libraries that are well-tested and bug-free.
  • Regularly refactors code to improve error handling, testability and maintainability.
  • Consistently writes, co-writes, and reviews documentation and production-ready code that is clear, concise, tested, and easily understood by others.
  • Actively looks for things that need immediate patching/updates/clarifications and file clear issues that OSS contributors or L1-3 engineers can pick up.
  • Approaches work with a security lens and actively looks for security vulnerabilities both in code and when providing code reviews.
• Knowledge
  • Growing understanding of industry trends and development best practices and is comfortable writing code in an open source setting.
  • Solid understanding of all of Ockam’s product components and mastery of those features under their responsibility.
  • Uses and understands systematic tools needed to debug and diagnose issues in a CI/CD pipeline.

Behavior

• Reliability
  • Accurately forecasts deliverables two to three weeks ahead, and delivers on that timeline.
  • Requires minimal oversight beyond high-level direction.
  • Proactively fixes issues without being told/assigned to do so.
  • Identifies lack of clarity, inconsistencies, technical limitations with issues or task assignments and can make corrective improvements.
• Collaboration / Communication
  • Works across their team, and adjacent teams (e.g., DevEx) to solve problems and drive projects to completion.
  • Constructively escalates problems and issues early to help course-correct and ensure progress towards OKRs.
  • Identifies conflicting requirements across the company and flags them to their manager.
  • Identifies risks in code, features, and design, and communicates these to their team to collaborate on solutions.
  • Effectively communicates impact and tradeoffs of multiple solutions when presenting solutions to problems.
• Influence
  • Able to understand when proposed tasks are not aligned with team OKRs and able to defer those tasks into backlog.
  • Understands and effectively communicates RACI for their tasks across their Team.
• Living Values
  • Persistent in the face of roadblocks and determined to drive projects to completion.
  • Possesses developer empathy and uses that empathy to create beautiful, simple, and well-documented developer experiences.
  • Maintains a growth mindset and has high standards of excellence for themselves.
  • Able to identify and suggest areas of future work for themselves and others in their team.

L6/L7: Staff Engineer I / II:

Impact

• Scope
  • Provides technical guidance to the executive team and makes wide-scale architectural and design decisions.
  • Estimates, assesses, and manages project timelines with the management and executive teams.
• Responsibility
  • Leads large-scale projects throughout entire lifecycle.
  • Anticipates and defines technical issues, risks, and problems that can be turned into tasks that could then be assigned to IC L1 - L5.

Functional Skills

• Technical Capabilities
  • Participates in the design review process.
  • Seeks constructive criticism and ensures that technical feedback is broken down and well-understood by others on the team.
  • Understands the limits of Ockam’s tools, and when a problem exceeds those limits, produces, or directs their team, to build a new tool.
  • Demonstrates an ability to succeed in a wide-range of complex technical situations across multiple axes: e.g. scale, uncertainty, interconnectedness.
• Knowledge
  • Expert in very-large sections of the source product code.
  • Is a resource to other teams that need help with adjacent features.
• Team Building / Coaching
  • Advises the management team with insights and recommendations that will improve the team.
  • Helps to create job description requirements and participates in interview loops.
  • Mentors multiple teammates.

Behavior

• Influence
  • Able to quickly resolve tactical issues across the team in order to ensure timely completion of projects.
  • Ensures that knowledge is shared amongst the team and does not position themselves, or others, as a single point of failure.
  • Builds relationships with open source contributors and add-on partners.
  • Monitors and is aware of the work that happens across the team.
  • Accurately forecasts deliverables two months ahead and delivers on that timeline.
  • Drives organization-wide alignment of OKRs, and uses their influence to inspire their team.
• Living Values
  • Shows initiative, and offers assistance at all levels within their team when needed without being asked.
  • A key advocate that builds trust across the team.
  • Works through others. Lifts the skills, impact and expertise of those around them.

L8: Principal Engineer:

Impact

• Scope
  • Demonstrates success leading large, strategic, or complex projects that potentially have exceptional impact on the long-term growth of the company.
  • Primarily acts as a multiplier by building systems, authoring tools, or introducing policies or patterns that raise the level of productivity of the company.
• Responsibility
  • Works with customers and partners to anticipate new product use cases, and is an advocate to the executive team for product frontiers.
  • Explores broad product spaces and works with IC L6 to L7s to define problems and guide IC L1 to L5s in finding solutions.

Functional Skills

• Technical Capabilities
  • Ensures technical designs are properly evaluated for projects under RACI and advises teams on how to improve execution.
  • Shapes coding methodologies, style, DevEx, and best practices across wide areas of the source product code.
  • Leads large-scale code reviews and can approve large feature updates.
  • Capable of debugging the exceptionally difficult large scale problems, security flaws, or service outages.
  • Has deep expertise across multiple Ockam products and produces high-quality code contributions to these features.
• Engineering Strategy
  • Works with managers to break down complex OKRs into easy-to-understand projects that can be effectively built and maintained by IC L1 to L5s.
  • Fosters a culture of observability across Ockam's products and helps the team use operational data to improve stability and performance of their team products.
• Team Building / Coaching
  • Is a recruiter of globally-diverse top-talent and can source, sell, and help close offers to managers and ICs.

Behavior

• Influence
  • Influences and leads conversations with the executive team about the direction of company-wide OKRs and product roadmaps
  • Collaborates across teams to solve problems and to structure the resolution of complex technical debates.
  • Can convert their pre-existing open source developer and enterprise architect relationships to users and customers.
• Living Values
  • Focuses on being a mentor and role model to all of their team; empowering everyone on the team to be excellent in their role.
  • Is an advocate of Ockam's value and virtues outside of the boundary of the team.